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Privacy Policy

Updated On 07/29/2024

1. Introduction

Welcome to O'Bagel! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our app and website. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that you provide directly and information that is collected automatically:

a. Personal Information:

  • Account Information: Name, email address, phone number, and any other details you provide when creating an account or placing an order.
  • Payment Information: Payment details are processed through secure third-party payment processors and are not stored by us.
  • Customer Support: Information you provide when contacting our support team.

b. Usage Data:

  • Log Data: IP address, browser type, operating system, pages visited, and the time spent on our app or website.
  • Device Information: Device type, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our app and website.
  • Process transactions and manage your orders.
  • Improve our services and develop new features.
  • Communicate with you, including responding to your inquiries and sending updates or promotional materials (you can opt out at any time).
  • Ensure the security and functionality of our app and website.
  • Comply with legal obligations and enforce our terms and policies.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, email service providers, and data analytics companies.
  • Legal Requirements: Authorities or other entities when required by law or to protect our rights and interests.
  • Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information through our app or website.
  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in those emails or contacting us directly.
  • Deletion: You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or operational reasons.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our app and website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy [link].

8. Children's Privacy

Our app and website are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our app and website. Your continued use of our services after the changes constitute your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

O'Bagel